Shenzhen Edge Technology Co., Ltd.
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General Info

1. Samples Term
Customers need to provide as details as possible to our sales representatives for making the samples, and email digital artwork or logo to us. We accept artwork files in CDR, AI, PDF amd EPS formarts.
The lead time for making the samples is 5-7 days, samples fee are supposed to be settled before delivering the samples.
Customers are also supposed to response for the postage fee. Customer can either provide their courier account number to us for freight collect.

2. Price Term
The price we always quote will be base on FOB ShenZhen, also we can quote CIF price by sea or air.

3. Payment Term 
Normally payment term is T/T 30% deposit, 70% balance before shipment.

4.Placing Orders
Placing an order officially, you may issue a purchase order via e-mail or fax, or we can issue a sales confirmation.


5.OEM Product Development
We can custom-make the logo, color, package and features for customers, or develop a completely new product to meet your exact needs. 

6. Production Lead-time
Normally our delivery time is 2~3 weeks after production sample approved and receipt of deposit payment. If there is a large volume quantity of order, then we will have to re-evaluate our current capacity and other supports, but we will try our best to work on the schedule with our customers. If customers' order are urgent, then we will special arrange a schedule to match them .

7. Packaging
Our unit price always included the standard white box for each unit. However, customers can custom-make their new packaging. The MOQ for custom-make new packaging for each model is at least 2,000 units. Customers can use our existing packaging style with their own design. Thus, we will provide our die-cut for them. If customers would like us to design the packing for them, then customers need to provide us as much as idea of their design for our designers .

8. Shipping
Shipping Port - As all quotes are based on FOB Shenzhen, China. All goods will ship from China.
Freight Policy - Customers may choose their forwarder or we can use our forwarder here with collect charges when the goods arrive the destination Ship Mark - Customers should provide their ship marks for carton or else we will use our standard ship marks.


9. Warranty
Most of our of our products carry a 1 year limited warranty. The warranty covers any defect in material or workmanship under normal use. 

10. Cancellations 
Orders cannot be canceled without permission from factory. Customers will be liable for all charges incurred prior to any cancellation.